These terms apply to services ordered through startup.torrelan.com from Diler Services, LLC, which operates Torrelan (“we”). By confirming an order or paying an invoice from us, you agree to these terms and our Refund Policy.
Our services
We design, host and manage business websites through a monthly website plan. With an active website plan we also provide administrative assistance with Florida business filings: preparing and filing formation documents and EIN application assistance, plus Google Business Profile setup, SEO and AEO. Registered agent service, annual report filing and the other add-ons described in your order are available separately. We are not a law firm and do not provide legal, tax or immigration advice.
Your responsibilities
You must give us accurate and complete information and keep it up to date. You authorize us to prepare and submit filings on your behalf using the information you provide. You remain responsible for your company’s licenses, taxes and other legal obligations.
Pricing and payment
After we discuss your needs, we send you an invoice or secure payment link for the one-time setup fee and your first month of the website plan, which starts at $99 per month. The invoice shows our fees and any Florida state fees separately, and we begin work once it is paid. Our formation and EIN services are included with an active website plan at no additional service fee; Florida state filing fees and services marked “+ state fee” are billed separately, and we pay those fees to the State of Florida on your behalf. Payments are processed by Stripe. Tax, if any, is shown on the invoice.
Saved card, monthly plan and renewals
When you pay your invoice by card, you authorize us to save that card with Stripe, along with your billing address, for the recurring charges described below.
Unless you cancel, we charge your saved card each month for your website plan. If you ordered registered agent service or annual report filing, we also charge it each year for registered agent renewal ($119) and annual report filing ($119 plus the state annual report fee), and we contact you before each annual charge. You can cancel future charges, or ask us to use a different card, at any time: use our contact form or call 1-800-XXX-XXXX.
If a charge is declined, we will contact you before the website plan is paused or a renewal or filing is due.
Timing and government decisions
We normally submit filings within 1 business day of receiving complete information, or the same day for rush orders. The State of Florida and the IRS decide approval and processing times. We do not guarantee approval, name availability, EIN issuance, bank account approval or any particular outcome.
Registered agent service
When you order registered agent service, we act as your Florida registered agent for the period stated in your order. We receive service of process and official notices at our physical Florida address and forward them to the contact details you provide, so please keep them current. Renewal after the first year is $119 per year, and we contact you before it is charged. If you do not renew, we may resign as your registered agent as permitted by Florida law, after notifying you.
Documents and templates
Operating agreements and bylaws are standard templates completed with the information you provide. They are not customized legal documents or legal advice; consider having an attorney review them.
Website plan
The Launch website plan includes a 7-page website, hosting, HTTPS, security updates, small text and photo changes each month, SEO and AEO, and Google Business Profile setup. We usually launch the website within 21 business days of receiving the content we request (logo, photos, text and business details). Delays in sending content or feedback extend the launch date.
Additional pages, larger changes and new features are quoted separately. Domain registration and email service are paid to their providers and registered in your name.
You can cancel the website plan at any time. We stop hosting the site at the end of the paid month and, on request, provide a copy of your site files. Cancelling the plan does not undo filings we have already submitted to the State of Florida or the IRS.
You keep ownership of the content you provide and, once your setup fee is paid, of your website’s design and pages. You confirm you have the rights to the logos, photos and text you send us. Stock photos we add are licensed for use on your website only.
Refunds and payment disputes
Refunds are governed by our Refund Policy. Government fees we have already paid to the State of Florida or another agency on your behalf are not refundable, because the agency does not return them.
If you have a problem with a charge, please contact us first so we can resolve it. If you dispute a charge with your bank for a service we have already performed, we will provide the bank with evidence of the work, including the state filing record.
Limitation of liability
To the extent permitted by law, our total liability for any claim related to an order is limited to the service fees you paid us for that order, excluding government fees. We are not liable for indirect or consequential damages, or for the decisions or delays of government agencies.
Governing law
These terms are governed by the laws of the State of Florida. Any dispute will be resolved in the state or federal courts located in Polk County, Florida.
Changes and contact
We may update these terms. The version published when you place an order applies to that order. For questions, use our contact form or call 1-800-XXX-XXXX.